Your Feedback is Important to Us!

At TeleQ Network Solutions, we are committed to providing outstanding Customer Service and Technician Support to our valued customers. We are continually striving to improve our solutions and services, and this short survey helps us to evolve to meet your needs.

Please rate using the following scale:

• 5 - strongly agree
• 4 - agree
• 3 - neutral
• 2 - disagree
• 1 - strongly disagree

		5	4	3	2	1
During my most recent Customer Service contact, the representative was able to help me, or to direct me to someone who could help me.
The representative seemed knowledgeable.
The representative was courteous and professional.
The representative was able to help me resolve the issue or need I was calling about.
I was satisfied with my Customer Service experience.
If you indicate a rating of 1 or 2, please provide a short explanation.
Technician Support:
The technician arrived on time.
If the technician did not arrive on time, the technician called to inform me of his/her estimated arrival time.
The technician was knowledgeable and professional.
The technician reviewed the scope of work with me or the appropriate contact person prior to performing service.
The technician informed me or the appropriate contact person when he/she was done performing service.
The requested service was completed within the expected time frame.
The technician was able to address and resolve all of my technical needs.
I was satisfied with my Technician Support experience.
Additional questions or comments:
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